Frequently Asked Questions

Creating an account on b998 is straightforward. Visit the Platform at https://b998.cam, click the registration button and complete the sign-up form with your full name, date of birth, email address and a secure password. You will need to confirm your email address before your account becomes active. Once registered, you can explore the Platform — though certain features, including deposits and withdrawals, require KYC verification to be completed first.

The minimum age to register and use b998 is 18 years old, or the higher minimum required by the applicable operator or licensing jurisdiction. Age is verified as part of the KYC process — you will be asked to submit a valid government-issued photo ID confirming your date of birth. Accounts found to belong to underage users are closed immediately. Being 18 does not, of itself, make gambling lawful in Pakistan — users are responsible for understanding their local laws.

No. b998 operates a strict one-account-per-person policy. Creating multiple accounts — whether under the same identity or different details — is a material breach of the Terms and Conditions. Duplicate accounts may be closed without notice and associated balances forfeited. If you have accidentally created more than one account, contact Live Chat support immediately to resolve the situation before it affects your access or funds.

Standard KYC documentation on b998 typically includes a valid government-issued photo ID — a Pakistani CNIC is the most commonly used document for Pakistani users, though a valid international passport is also accepted. Depending on your account activity, you may also need to provide proof of address (such as a recent bank statement or utility bill in your name) and, in some cases, a selfie or liveness check. All documents must be submitted via the secure HTTPS portal within the Platform — never by email or social media.

Most account details — including email address and contact preferences — can be updated through your account settings once you are logged in. Changes to core identity details such as your name or date of birth require you to contact the support team directly via Live Chat, as these are subject to identity verification checks. Keeping your details current is important — outdated information can delay KYC approval and hold up withdrawal processing.

Yes. b998 displays all account balances, deposit amounts and withdrawal figures in Pakistani Rupees (PKR) for the convenience of Pakistani users. The Platform is designed around Pakistan Standard Time (PKT, UTC+5) and PKR as the primary display currency. This means Pakistani users from Karachi, Lahore, Islamabad and elsewhere see their funds in familiar terms without needing to calculate conversions.

b998 references familiar Pakistani payment names — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — for contextual familiarity. These references do not imply that any of these institutions have partnered with, endorsed, or provided direct payment integration for gambling services on this Platform. Payment availability is determined by the Operator's current cashier configuration. Always check the cashier section of your account for the actual supported deposit methods.

b998 does not guarantee specific withdrawal processing times, as timelines depend on the Operator's internal review queue, your KYC verification status and the payment provider's own processing schedule. To avoid delays, ensure your KYC documents are fully verified before submitting a withdrawal request, that your payment method matches the identity on your account, and that all applicable bonus wagering requirements have been satisfied. Contact Live Chat if your withdrawal is taking longer than expected.

Deposit limits — both minimums and maximums — are set by the Operator and displayed in the cashier section of your account at the time of depositing. These figures are in PKR and may vary depending on the payment method selected. In addition to the Operator's limits, you can set your own personal deposit limits through the responsible gambling tools in your account settings, which is a good way to stay within your entertainment budget.

No. Depositing funds using a payment method that does not belong to you is strictly prohibited and constitutes fraud under the b998 Terms and Conditions. The name on your b998 account must match the name on the payment method used. This rule applies to all deposit methods. Accounts found to be using third-party payment methods may be suspended, funds held pending investigation, and the matter referred to the appropriate authorities.

Yes. b998 covers cricket markets including Pakistan Super League (PSL), ICC T20 World Cup, bilateral Pakistan series and other international tournaments. Markets typically include match winner, top batsman, total runs, player performance specials and live in-play options during matches. Settlement follows the official match result as determined by the relevant governing body — the ICC or PCB as appropriate. Check the sportsbook section for available fixtures and markets ahead of each tournament window.

The b998 Platform covers multiple casino game categories including live dealer games (baccarat, blackjack, roulette with real croupiers streamed in real time), slot games (video slots, classic reels, jackpot titles), table games and specialty formats. Live casino is particularly popular among Pakistani users who prefer the human element of a real dealer over purely automated outcomes. Game availability may vary by region and account status.

RTP stands for Return to Player — a percentage representing the theoretical average proportion of total wagers that a game pays back to players over a very large number of spins or rounds. For example, a slot with 96% RTP theoretically returns PKR 96 for every PKR 100 wagered on average across millions of rounds. RTP does not guarantee any individual session outcome. It is a statistical measure, not a promise. Short-term results can vary widely from the theoretical average.

Yes. In addition to cricket, b998's sportsbook covers a range of sports popular with Pakistani users including football (domestic and international leagues), UFC and mixed martial arts, tennis, basketball and other major sporting events. Coverage depth varies by sport and season. For Pakistani users particularly interested in international football tournaments or UFC fight nights, the sportsbook typically carries pre-match and live in-play markets for major events.

In-play betting allows you to place bets on sporting events that are already in progress — for example, placing a bet on the next wicket during a PSL T20 innings. Odds update dynamically based on live match conditions. Markets may be suspended temporarily during key moments such as a wicket falling, a review or an interruption in play. The Operator accepts no liability for bets placed at incorrect odds resulting from data transmission delays or connectivity issues.

Welcome bonuses on b998 are promotional offers available to newly registered users who make a qualifying first deposit. The structure and value of welcome offers — for example, a deposit match credited in PKR — is set by the Operator and published in the active promotions section of the Platform. All welcome offers are subject to specific wagering requirements and terms. Always read the full conditions of any offer before depositing, as requirements vary between promotions.

A wagering requirement specifies how many times you must stake a bonus amount before the associated winnings become eligible to withdraw. For example, if you receive a PKR 2,000 bonus with a 30x wagering requirement, you must place a total of PKR 60,000 in qualifying bets before you can withdraw any winnings derived from that bonus. Different game types may contribute to the wagering total at different rates — check each offer's specific terms for the contribution breakdown.

Yes. Bonuses and free bets on b998 carry an expiry date, which is stated in the specific offer's terms and conditions at the time of the promotion. If you do not meet the wagering requirements within the stated period, the bonus and any associated winnings are forfeited. Time limits are typically set between 7 and 30 days depending on the offer. Always note the expiry date when you opt into a promotion so you can plan your play accordingly.

Bonus misuse includes — but is not limited to — creating multiple accounts to claim the same offer repeatedly, colluding with other users to exploit promotional terms, placing low-risk bets across opposing outcomes to guarantee withdrawal without genuine wagering, and providing false registration information to qualify. If the Operator determines that a bonus has been misused, the relevant bonus and associated winnings will be forfeited and the account may be suspended or permanently closed.

Generally, if you have accepted a bonus tied to a deposit, the bonus and your qualifying deposit funds are subject to the wagering requirements before withdrawal is available. In most cases, you can opt to decline a bonus at the time of deposit to avoid wagering restrictions — however, once a bonus is accepted and activated, withdrawing before wagering requirements are met will typically result in the bonus and associated winnings being removed from your balance. Check the specific offer terms carefully before opting in.

b998 uses SSL/TLS encryption for all data transmitted between your device and the Platform. Identity documents submitted for KYC are processed exclusively through the secure HTTPS verification portal — never via unsecured email or messaging apps. Financial data is stored in compliance with applicable security standards. Access to personal data within the Operator's systems is restricted to authorised personnel on a need-to-know basis. For full details, read the Privacy Policy.

b998 provides several player protection tools accessible through your account settings: deposit limits (daily, weekly, monthly), loss limits (cap how much you can lose in a period), session time limits (automatic session end after a set duration), cool-off periods (temporary account pause of 24 hours to several days) and self-exclusion (fixed-period or permanent account lock). These tools can also be activated by contacting Live Chat directly. Full details are on the Responsible Gambling page.

Self-exclusion can be activated through your account settings under the Responsible Gambling section, or immediately by contacting 24/7 Live Chat. You select the exclusion duration — minimum 6 months up to permanent — and confirm. Once active, self-exclusion cannot be reversed before the selected end date. This is intentional and gives the commitment genuine force. Marketing communications are also suspended during the exclusion period. If you are experiencing gambling-related harm, self-exclusion is the most effective tool available on the Platform.

If you suspect unauthorised access to your b998 account, contact Live Chat support immediately. The support team can temporarily suspend your account while an investigation is conducted. In the meantime, change your password from a secure device. Do not reuse passwords from other platforms. Enable any two-factor authentication options available in your account settings. Never share your credentials with anyone, and always log out fully when using a shared or public device in Karachi, Lahore or anywhere else.

This is a question b998 cannot definitively answer on your behalf, and this response does not constitute legal advice. Pakistan's Prevention of Gambling Act, 1977 broadly restricts gambling activities within the country. The legal position of accessing online gambling platforms from Pakistan can be complex. b998 does not claim to be licensed, approved or endorsed by the Government of Pakistan, the PTA, the State Bank of Pakistan or any provincial authority. Users are responsible for understanding the laws applicable in their own location. If you are uncertain, consult a qualified legal professional in your city.